| Order To Cash (OTC) |
Can e-chain handle multi customer locations?
e-chain maintains the customer master in two levels, customer and customer location level. e-chain can model multiple locations under a single customer. All the sales, shipments, taxes and receivables functions are handled at the customer location level. |
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How to maintain statutory compliance information for customer data?
e-chain provides all the statutory compliance information in customer additional information such as: TAN, CST, VAT, PAN, Excise etc. |
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Can we maintain taxes for sales at the customer location level?
e-chain allows you to link multiple taxes to the customer locations. These taxes will be automatically applied while creating the sales against customer location. Taxation engine in e-chain allows both automatic and manual tax calculations. |
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Can e-chain handle discounts and surcharges in pricing a sales order?
e-chain pricing allows discounts, surcharges and deals on the sales orders. The sales order base price can be modified with the discounts and surcharges automatic and manual. The qualification of price changes are done at various levels such as: Customer, Customer Bill-to location, Customer Ship-to location, Customer class, Customer type, Item, Warehouse, Item type, Sales channel and Sales volume. The qualifications can be done with "And" and "Or" operators - which helps to apply multiple price qualifications against discounts or surcharges. |
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Does e-chain support multiple currencies for pricing?
e-chain pricing supports multiple currencies in maintaining pricelists. The sales can be entered in a different currency than the one linked against the pricelist. The currency conversion happens automatically and also can be done manually. The Receivables invoice can also be created with any currency and conversion with the functional currency can be established. The data from the sub-ledgers will be transferred into the main ledger (GL) with the functional currency. e-chain also support multiple set of books. |
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Is multiple price lists allowed in e-chain?
The companies can define as many pricelists needed for the business. There is no limit. The pricelist can be created manually or else automatically through smart data loaders. |
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Is Price list mandatory for creation of sales order?
Yes, pricelist is mandatory for creating the sales order. The price on the sales order applied from the pricelist could be overridden by manual price modifiers. |
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Can Price be mass updated?
Yes, all the line items on the pricelist could be mass updated through the mass update functionality. |
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Can price on sales order be overridden?
Yes, the price applied on the sales orders can be overridden. The pricing defaulted on the sales order line will be based on the base price plus the applicable automatic modifiers or the last sales price for the previous sales order created. The manual price modifiers can be applied to change the sales order line price. |
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Can we apply price list on quotation?
Yes, we can derive the quotation price from a pricelist. All the sales price lists will be allowed to be picked on the quotation. |
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Does e-chain support sales enquiries?
Sales enquiries can be maintained in e-chain point of sale component. There is a quick customer page to create customer on the fly with limited data entry. We can maintain any number of documents linked to the enquiry for follow up purposes. Enquiries can be against a catalog item or non catalog items. |
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Does e-chain support sales quotation?
Sales quote can be created from the enquiries. Quote can be maintained in multiple currencies. Pricing engine can be invoked for pricing a quote. Quotation has validation dates and once the quote is accepted by the prospect, the quote can be converted into a sales order automatically. |
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Does e-chain handles consignment sale?
e-chain handles consignment sale process for transferring finished products from production facility to the external warehouses / depots. The process is initiated from the sales order based on the order type. The sales order goes through the reservation process. Once the shipment is performed against the consignment sale, the shipment becomes eligible for receipt on the destination facility. The excise duty calculation is automatically done at the accessible value of the sale and not against the sale price. |
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Does e-chain handle make to order?
e-chain supports make to order functionality. Against a sales order booking, automatically shop floor order gets generated. The produced stock is reserved against the original sales order. This is a very useful functionality for customers who intend to perform configuration and assemble to order business process. e-chain also supports engineer to order, stock and sale, drop ships, internal sales orders, external sales orders, export sales, import sales, back to back order and consignments. |
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Can we maintain milestone payment terms in e-chain?
Sales payment term allows milestones. We can split the payments against the invoice on days. |
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Can e-chain handle Inventory Available to promise?
e-chain handles available engine from Inventory, purchasing, sales and production data. This is a useful tool to make promise on delivery dates to the customer against the sales order. This functionality can be extended more with Supply chain management module (Please refer to Supply chain management documentation). |
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Does e-chain support Available to promise from supply chain planning data?
e-chain does availability check from the Planning engine data that is created from the Supply chain plan run. Supply chain plan can be unconstrained and constrained (material and resource) methods. The great advantage of this system is the powerful Supply chain engine’s data; the ATP engine gives an accurate sales order promise date. The ATP engine looks into the availability of the saleable product and all the sub-assemblies and components involved in the product for availability check. The ATP engine also looks into the availability of resources for giving the promise dates. |
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Can e-chain handle multiple shipment schedules against sales?
Multiple shipments can be scheduled against the sales order line. The Available to promise is done at the schedule level. The main schedule information includes, quantity, planning priority, and transport method and schedule date. The shipment process is driven from the schedule dates. |
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Does e-chain handle over and under shipments?
We can maintain over and under shipment tolerance at the sales order line level. Based on these tolerances, e-chain allows the shipper to over ship or under ship. The sales order lines closure is dependent on the tolerances established. Even when the sales order lines are over shipped, the shipped quantity gets invoiced and not the sales ordered quantity. |
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Can Credit limits be maintained?
Credit limits are maintained at the customer and customer location level. e-chain provides dual credit checks on the credit limits at Sales Order Booking and/or Shipping/Invoicing. The system puts a hold on all the sales order beyond authorized credit limits from booking and/or shipping. Credit limits can be specified in the Customer Class level and defaulted into the customer details. |
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Does e-chain support audit trails for sales?
e-chain maintains all the history of changes on the sales order after its been booked. Multiple revisions are maintained against the sales order and all the revisions can be inquired. Shipment is performed against the latest revision only. |
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Can multiple salespersons get commission for a sale?
Yes we can assign multiple salespersons against the sales order line. The sales commission can be calculated based on the salesperson assignment. Commission can be calculated based on gross sales quantity or amount. |
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Does e-chain support forecasting?
e-chain forecasting component gives the users the ability to create forecast for items in monthly, weekly and daily buckets. The forecast can be maintained at the customer or customer location level as well. The forward and backward consumption of forecast against sales order demand happens during the sales order booking. The forecast can be grouped into one forecast set and rolled into the master demand schedule. Hierarchical forecast consumption is possible in e-chain with parent and child forecasts. The max level of Hierarchies recommended by e-chain is 5. |
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What is demand parameter in e-chain?
Demand parameter is a function to segregate the forecast for specific sales order demand. The forecast can be attached to a demand parameter. If the same parameter is assigned to the sales order, then the sales order demand will consume the forecast which is linked with that demand parameter. |
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Describe the Shipping process in e-chain.
In echain easiest way of shipping proces can be handled by two shipment modes which the user can go with. They are, 'Shipment and clos'e and 'Delivery and shipment'
1. Shipment and close: With the help of this mode the shipping can be handlded mean while invoice will be generated based on the create invoice flag set as "Yes/No"
2. Delivery and shipment :With the help of the this mode the delivery of the stock takes place first (Stock depletion) and then the shipment takes place |
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What are item classes in e-chain?
This function helps in classifying the items for item or item type level. There is hierarchical and standard model within item classes. Through Hierarchical method, we can build parent child relationship within the item class values. The item class values can be created on the fly while performing the transactions. This is a useful tool for searching the items while performing Quantity on-hand inquiry, Sales entry, Purchase order entry, Engineering BOM creation and various other reporting needs based on item classification. |
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Is Multi Unit of measure handled within e-chain?
e-chain handles multiple unit of measures within unit of measure classes. It also handles Unit of measure conversion within and across the unit of measure classes. The unit of measure conversion is automatically applied in all the inbound and outbound logistics. |
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Can we perform Shipping transactions through bar-code RF scanners?
e-chain has Bar-code application which is part of Transaction automation track. e-chain barcode application offers all the shipping transactions through the RF Handheld scanners. Printing of barcode label can be performed through e-chain. |
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