Chain-sys [Solution that drives the business]

FAQ

Procure To Pay (PTP)

1) Does e.chain Purchases handle Multiple Currencies?
2) Can e.chain handle different Purchase Order types?
3) Explain echain ASL?
4) Can e.chain handle Item based taxes, TDS and Tax Category for Purchases at Supplier Location Level?
5) Can e.chain handle Purchase Order Price and Taxes changes during Purchase Order Receipts?
6) Does echain Supports RFQ?
7) Does echain supports budgeting?
8) Explain e.chain notification summary?
9) What are the different inbound and outbound transactions regarding Procure to Pay?
10) How does Import PO work in e.chain?
11) Explain e.chain Price comparisons in Procure to Pay?
12) Can e.chain handle auto generate Purchase orders?
13) Explain an e.chain Purchase Order close and cancel?
14) Can e.chain handle UOM conversion in Purchase Orders?
15) Does e.chain Support Supplier Quote without RFQ's?

Finance

1) What is the significance of Numbering sequence in e-chain?
2) Can e-chain handle GL accounts at the tax level?
3) What is the function behind “Transaction mapping” in e-chain Supply chain accounting?
4) Does e-chain supports TDS?
5) Explain Bank in e-chain.
6) How does the Month end processing work in e-chain?
7) What is Cost type?
8) What is a Ledger code?
9) What is Cash receipt?
10) What is Miscellaneous Cash payment?
11) What is Supplier Payment Voucher?
12) What is Miscellaneous Cash receipt?
13) How to Adjust a prepayment against Payable invoice?
14) How to adjust an advance receipt against Receivable invoice?
15) How to perform Debit memo adjustment against Payable invoice?
16) How to perform Credit memo adjustment against Receivable invoice?
17) Does e-chain allow applying Cash receipts against multiple Receivable invoices?
18) Is it possible to void a cash receipt?
19) Explain Trail Balance report in e-chain.
20) Explain Profit and loss statement.
21) Explain Balance sheet statement.
22) Explain e-chain’s Account grouping functionality.
23) What are the main Ledger reports in Receivable and Payable modules?
24) Explain Aging report in Receivable and Payable modules.
25) What is the Importance of financial calendar?
26) What is the usage of Finance unit?
27) How do you implement VAT/ Cen-vat in e-chain?
28) Is it possible to make entry in previous period with current date?
29) Explain e-chain’s Test Ledger / Final Ledger / XML Exchange Server concepts.
30) Explain Bank Reconciliation process within e-chain.
31) Does e-chain support Recurring invoice/Journals?
32) What all automatic data loading features provided by e-chain within Finance track?

Supply Chain Management (SCM)

1) Can e-chain handle multi locations implementations?
2) Explain Item codification.
3) What are item classes in e-chain?
4) Does e-chain support item substitution?
5) Is Multi Unit of measure handled within e-chain?
6) Is Engineering Revisions allowed?
7) Can we perform Inventory transactions through bar-code RF scanners?
8) What all item controls are available within e-chain?
9) Does e-chain support Min-Max Inventory Planning?
10) Can we model Safety stocks?
11) Can e-chain handle excise tariff classification (Chapter Heading)?
12) What all item costing methods are supported by e-chain?
13) Can e-chain handle Inventory Available to promise?
14) Can we perform inventory moves?
15) Does e-chain support lot / serial genealogy?
16) How to manage inter departmental inventory moves?
17) Does e-chain support Available to promise from supply chain planning data?
18) Does e-chain support forecasting?
19) What is demand parameter in e-chain?
20) What all demand components are available within supply chain plan?
21) What all supply components considered by the e-chain supply chain plan?
22) What is the term "pegging" in e-chain supply chain plan?
23) What is e-chain’s Spin plan?
24) What is frame master and counts?
25) What is e-chain’s Hybrid Manufacturing model?
26) Does e-chain supports Tolling or Sub contracting?
27) What are the planning models supported in e-chain supply chain planning?
28) Explain e-chain’s BOM Configurator.
29) How to mass component update on Bills of material and shop floor orders in e-chain?
30) Does e-chain support Preventive and Breakdown maintenance?

Order To Cash (OTC)

1) Can e-chain handle multi customer locations?
2) How to maintain statutory compliance information for customer data?
3) Can we maintain taxes for sales at the customer location level?
4) Can e-chain handle discounts and surcharges in pricing a sales order?
5) Does e-chain support multiple currencies for pricing?
6) Is multiple price lists allowed in e-chain?
7) Is Price list mandatory for creation of sales order?
8) Can Price be mass updated?
9) Can price on sales order be overridden?
10) Can we apply price list on quotation?
11) Does e-chain support sales enquiries?
12) Does e-chain support sales quotation?
13) Does e-chain handles consignment sale?
14) Does e-chain handle make to order?
15) Can we maintain milestone payment terms in e-chain?
16) Can e-chain handle Inventory Available to promise?
17) Does e-chain support Available to promise from supply chain planning data?
18) Can e-chain handle multiple shipment schedules against sales?
19) Does e-chain handle over and under shipments?
20) Can Credit limits be maintained?
21) Does e-chain support audit trails for sales?
22) Can multiple salespersons get commission for a sale?
23) Does e-chain support forecasting?
24) What is demand parameter in e-chain?
25) Describe the Shipping process in e-chain?
26) What are item classes in e-chain?
27) Is Multi Unit of measure handled within e-chain?
28) Can we perform Shipping transactions through bar-code RF scanners?

Human Resource Management System (HRMS)

1) Does e.chain supports “On Line” (portal based) Employee Account and Leave Registers?
2) Is it possible to capture the details of the Applicants into e.chain?
3) Does e.chain supports the tracking of the Applicants across the Interview process?
4) Can the Joining Formalities as well as the Resignation Formalities be automated into e.chain?
5) Can employee training like Induction, Seminar and Workshop etc. be addressed through e.chain?
6) Does e.chain supports job KRA’s (Key Result Areas) and performance appraisements against the same?
7) Does e.chain supports Audit Trials of the Performance Appraisement of the employees?
8) Can there be multiple classifications of employees depending upon organizational requirement like Grade, Role and Type etc.
9) Is it possible to add new salary components in e.chain at any point of time?
10) Does e.chain considers multiple sources like Attendance, Projects, Time Sheet etc. at the time of Payroll Running?
11) Can e.chain perform Test Payroll Run and Final Payroll Run?
12) Can we process Payroll in e.chain on Weekly and Daily Basis in addition to Monthly?
13) Does e.chain has "Pay Slip Mailer" so as to send all the pay slips as mails to the respective employees?
14) Is it possible to have Flexible Salary Components like Loans, Employee Advances etc. tracked through the e.chain Payroll?
15) How to evaluate Employee performance against the Projects and does e.chain supports the same?
16) Is it possibly to define the Employee Leave Rules and Eligibility Criteria?
17) Does e.chain supports "On Line" Leave Request and Leave Approvals?
18) Can we trigger e.mail from e.chain for different activities?
19) Can employee pay slip be generated as a mail a send directly to the mail ids of the employees?
20) Does e.chain captures Shift Wise attendance details of employees?
21) Can "Swipe Machine" integration be done with e.chain Attendance and Payroll?
22) Does e.chain generates Statutory Reports like Form 3A, Form 5A, Form 10A, Monthly TDS Report, ESI Report etc.?
23) Is it possible to track the Conducts of the employees through e.chain?

Customer Relationship Management(CRM)

1) How CRM is integrated in e-chain?
2) Does e-chain supports warranty?
3) What are setups to be made for warranty?
4) How the Customer complaints are captured in e-chain ?
5) How the complaints from the Customers are processed in e-chain?
6) Does e-chain have the option to incur cost for Services?
7) Can the customer places the order in their login itself?
8) Can a supplier enter quotations through their login?
9) What are the reports under Ecustomers and Esupplier?
10) Did e-chain supports services only for shipped item?

Procure To Pay

Does e.chain Purchases handle Multiple Currencies?
Yes, e.chain can handle multiple currencies. Purchase orders can be created using different currencies with appropriate Conversion Type and Conversion Rates. During Supplier Payments the currencies set at the Purchase Order gets converted (based on the conversion rate set at purchase orders) into the selected Bank Currency.

Can e.chain handle different Purchase Order types?
Yes, e.chain can handle multiple Purchase Order types such as Standard, Capital, Service and Tolling (Sub-Contracting) with unique numbering sequence. Apart from the above, e.chain handles agreement PO type, thereafter enabling the user to release subsequent Purchase Order with reference to the agreement Purchase Orders. The PO types are interlinked with the Nature of the Items set at the Item creation page.

Explain echain ASL?
ASL in echain refers to Approved Supplier List. e.chain ASL is based on the Item level. e.chain ASL facilitates the user to link an item with multiple suppliers and supplier sites with a single supplier as default, thereby defaulting the Price during Purchase orders Auto create from Purchase Requisitions.

Can e.chain handle Item based taxes, TDS and Tax Category for Purchases at Supplier Location Level?
e.chain handles TDS Tax Category and Item Tax Category at Supplier Level. Based on the value at TDS Tax Category of Supplier Additional Info, the TDS gets automatically applied to the Purchase Orders for the selected Supplier. Similarly based on the value at Item Tax Category, the taxes get applied to the Purchase order for the items. But e.chain does not support General Tax Category for Purchases at supplier level. Instead echain provides a flexible option of Header Taxes. All Common taxes for the items in a single Purchase Order can be mapped through e.chain Header Taxes.

Can e.chain handle Purchase Order Price and Taxes changes during Purchase Order Receipts?
e.chain doesn’t support Purchase Order Price change during receipt levels. But Purchase Order taxes can be changed during receipt levels using tax buttons. The taxes can be edited using the delete button and the desired taxes can be added.

Does echain Supports RFQ?
Yes, echain supports Request for Quote (RFQ). Create RFQ for the required Purchase requisitions. e.chain facilitates the user to create an RFQ for multiple PO requisitions or for multiple items in different PO requisitions. Such created RFQ can be assigned and released to multiple suppliers using RFQ assignments and Release RFQ respectively. e.chain also facilitate the users to convert the released RFQ into Quotations. The Confirmed Quotations can be auto converted into a purchase order.

Does echain supports budgeting?

Explain e.chain notification summary?
e.chain helps the users to identify the documents forwarded which are pending for approvals. Notification summary gets applied for the document types such as PO requisitions, Purchase Orders, Supplier Invoice, Bill of Materials, Material requisitions, Expense Entry, Payment Vouchers, Journal Vouchers. e.chain facilitates the user to approve the documents. The Approvals are carried out based on the employee assignments.

What are the different inbound and outbound transactions regarding Procure to Pay?
e.chain handles Purchase Order Receipts as in bound transactions and Purchase Order Rejections and Purchase Order Returns as out bound transactions. Purchase Order Rejections in e.chain happens well before the stock is updated into the Inventory. Purchase Order Rejections are applicable if the Receipt method of an Item is “RECEIPT WITH INSPECTION”. Purchase Order Returns in e.chain can be carried out after the stock updations.

How does Import PO work in e.chain?
e.chain handles Import Purchase Orders through the standard purchase order transaction. The user enters the purchase order by selecting the appropriate currency for the supplier. Local taxes are not entered at this stage. When the materials are received from the supplier the user creates a bill of entry in order to pay in advance the custom duties. The user enters the appropriate taxes / duties for the materials received at the PO Receipt Stage.

Explain e.chain Price comparisons in Procure to Pay?
e.chain handles price comparisons in purchase orders by comparing previously entered purchase order for the given supplier. The number of purchase orders compared can be controlled using the global attribute value PROC_NO_OF_PRICECOMPARISON.

Can e.chain handle auto generate Purchase orders?
Yes, e.chain can handle auto create Purchase Orders from Approved Purchase Requisitions. PO Auto-create can be handled with and without Approved Suppliers

Explain an e.chain Purchase Order close and cancel?
e.chain extensively handles Purchase Order Close and Purchase Order Cancel. Purchase Order close in e.chain handles for all Approved Purchase Orders. Purchase Order Cancel in e.chain handles for all Open Purchase Orders. Both Purchase Orders close and cancel is handled for lines level of the Purchase Orders.

Can e.chain handle UOM conversion in Purchase Orders?
e.chain can handle UOM inter class conversions in Purchase Orders. A basic set up called “ALLOW INTER CLASS CONVERSION” has to be set as “Y” at the Item Level for activating UOM conversion at Purchase Order Level. In purchase order with the help of UOM Conversion button the user can define the conversions rates which gets automatically applied during Stock Updations.

Does e.chain Support Supplier Quote without RFQ's?
Of-course e.chain supports entry of Supplier Quotations without a Request for Quote. The direct Quotes received from the suppliers for the items can be entered using Supplier Quotation Entry without any RFQ references. Such entered Supplier Quotations can be also used for Supplier Quote Analysis.

Finance

What is the significance of Numbering sequence in e-chain?
Numbering sequence is the running number assigned to several document, Master data and transactions within e-chain. The documents which uses Numbering sequence includes Purchase Order, Quotation, Sales order, Receivables (Invoice, Debit and Credit Notes), Payable (Invoice, Debit and Credit notes), TDS Certificates. Employee number is generated using the numbering sequence. PO Receipts, Miscellaneous Receipt, Miscellaneous Issue, Tolling Issue, Tolling Receipt, Material Requisition, Sub-inventory transfer, Warehouse transfer, Transfer Receipts, PO Rejection, PO Returns, Cash Receipt, Cash Payment, Miscellaneous Cash Receipt and Payment, Journal Voucher (Accrual, Allocation, Manual, Inventory and Others), Letter of credit, Quality Data Collections – PO Receipts and SFO Transactions, Preventive Maintenance Work Order, Recurring Journal, Recurring Invoice (AP), Project Number, Textile Spin Plan, and Dyeing (Lapdip process, Color matching request).
The numbering sequence also has a prefix, suffix and delimiter. Also the numbering sequence can be controlled for the Organizations financial year. Numbering sequence is all created through the e-chain Configurator. If numbering sequence is not setup, many documents and transactions will not work.

Can e-chain handle GL accounts at the tax level?
Yes, e-chain handles GL accounts at the tax level. This is useful for reporting financial statements (Sales register, Purchase register, Trial Balance, Ledger Report, P&L, and Balance Sheet) based on the GL account mapped to the taxes. Without the GL accounts on the taxes, Sales order, Purchase Order, PO Receipt tax, Receivable and Payable Invoice level taxes cannot be assigned.

What is the function behind "Transaction mapping" in e-chain Supply chain accounting?
Transaction mapping is a pre defined accounting setup for Debit and credit transactions for the following activities: Receivables Invoice Header (Dr), Receivables Invoice Lines (Cr), Payable Invoice Header (Cr), Payable Invoice Lines (Dr), Shipments (COGS - Dr, Inventory - Cr), PO Receipts (Inventory – Dr, Accrual Accounts Payable - Cr), Miscellaneous Receipts (Inventory - Dr, COGS or Accrued Accounts Payable - Cr), Miscellaneous Issue (Inventory - Cr, COGS or Accrued Accounts Payable - Dr), SFO Product Completion (Inventory - Dr, WIP Account - Cr), and SFO Product Allocation (Inventory - Cr, WIP Account - Dr).
The account mapping can be performed at various levels, such as:

Transaction	Levels
Receivables Invoice	Customer Type (4), Sales Order Type (1), Customer (3), Customer bill-to location (2), Warehouse (5)
Payable Invoice	Supplier Type(2), Supplier(1), Warehouse (3)
Shipments	Item Type(1), Warehouse (2)
PO Receipts	Header: Item Type (2), Warehouse (4), Sub-inventory(3), Item type - Sub-inventory (1) Lines: Item Type (2), Warehouse (4), Supplier Type(3), Item type - Sub-inventory (1)
Miscellaneous Receipts	Debit: Warehouse(4), Item type(2), Sub-inventory(3), Item Type - Sub-inventory (1) Credit: Warehouse(4), Item type(2), Sub-inventory(3), Item Type - Sub-inventory (1) (+) Miscellaneous Type (Variance account)
Miscellaneous Issue	Credit: Warehouse(4), Item type(2), Sub-inventory(3), Item Type - Sub-inventory (1) Debit: Warehouse(4), Item type(2), Sub-inventory(3), Item Type - Sub-inventory (1) (+) Miscellaneous Type (Variance account)
SFO Product Allocation	WIP - Dr: Item Type - Sub-inventory(1), Sub-inventory (2), Item-Type (3), Warehouse (4) Inventory - Cr: Item Type - Sub-inventory(1), Sub-inventory (2), Item-Type (3), Warehouse (4)
SFO Resource Allocation	Resource - Cr: Item Type (1), Warehouse (2). WIP - Dr: Item Type (1), Warehouse (2).
SFO Product Completion	Inventory - Dr: Item Type - Sub-inventory (1), Sub-inventory (2), Item Type (3), Warehouse (4). WIP - Cr: Item Type (1), Warehouse (2) Resource - Cr: Addl Resource assigned manually Item Type (1), Warehouse (2) Material OH - Cr: Item Type (1), Warehouse (2) Cost Adjustment - Cr: Item Type (1), Warehouse (2) GL Overheads - Cr: Item Type (1), Warehouse (2) Sub-contracting cost - Cr: Item Type (1), Warehouse (2) Product Cost - Cr: Item Type (1), Warehouse (2) Inventory Transfer - Cr: Item Type (1), Warehouse (2)

Does e-chain supports TDS?
Yes, e-chain supports all the statutory need of “Tax Deducted at Source” (TDS). Separate TDS tax category is maintained. When we create the Payable invoice, we assign the TDS category to the Invoice header. This information can default from Supplier if it is assigned to the same. On Approving the Payable invoice, the TDS amount gets reduced from the total invoice payable amount and is eligible for payment. The TDS amount is also deducted from the payable amount on the Payable reports such as Supplier Aging and Ledger Report. The TDS category can be applied to supplier additional information which is used when the supplier invoice is auto generated against the Purchase order receipt.

Explain Bank in e-chain.
e-chain supports Multiple bank accounts. We can maintain the Letter of credit and Bank guarantees. The Bank finance charges can be also maintained. Check books can be maintained and automatically the check numbers are defaulted in supplier payment voucher based on bank and check book chosen.

How does the Month end processing work in e-chain?
e-chain maintains the periods for the sub-ledgers (payable and receivables) and also for the main ledger (general ledger) at the finance unit level. The periods can have status such as:

Status	Description
Future	The period is not opened. No transactions are allowed in this state.
Soft Close	This is a state where the users cannot perform any financial transactions and posting is also not allowed. This state can be changed to Open by authorized personal based on the business need. This is quiet useful for quarter and year end adjustments.
Hard Close	This is a state where the users cannot perform any financial transactions and posting is also not allowed. This state cannot be changed to Open status. The Finance department should have reconciled for the month by the following steps: 1. Review the “Unaccounted DL Invoice” inquiry screen. This tool can help in displaying all the unaccounted and incomplete DL Invoices. Using this screen, the user can complete or account the DL invoices which need to be booked for the period. If certain DL invoices need to be moved to future period and invoice dates, please change the period / invoice date in the DL invoice. 2. Review the “Unaccounted Cash Receipt” inquiry screen. This screen shows the unaccounted cash receipts and miscellaneous cash receipt for a period. The cash receipts and miscellaneous cash receipts recorded in a period need to be accounted and then retry to soft or hard close the DL Period. 3. Review the “Unaccounted Supplier Invoice” inquiry screen. This screen shows the unaccounted supplier invoice. The supplier invoice in the approved status cannot be moved to the future period. Once we account all the supplier invoices for a specific period, please retry to soft or hard close the CL period. 4. Review the “Unaccounted Supplier Payment voucher” and “Unaccounted miscellaneous payment voucher” screens to account the supplier payments and miscellaneous payments. Once we account all the supplier payments and miscellaneous payments for a specific period, please retry to soft or hard close the CL period. 5. Bank Reconciliation – Step1: Perform the bank reconciliation load – select ledger – this program picks the Credit and Debit transactions happened within a period against a bank. Step2: Get the electronic bank statement from the bank and load it into e-chain using “BRS Data Loader” program. Step3: Run the “Bank Reconciliation Statement Report” – this shows the closing balance as of the report parameter, Cheques Issued But Not Presented, Cheques deposited but not realized, Amount debited by the bank but not accounted, and Amount credited by bank but not accounted, and Balance as per the bank statement. Step4: Review the BRS Report and fix the discrepancies and ensure the system’s ending balance and bank statements ending balance matches. 6. Cash Reconciliation: The cash on hand need to be verified with the Cash book report. e-chain handles Cash on hand in the form of Banks. We can perform the movement of cash from Bank to Cash on hand using the Miscellaneous Payment voucher. The cash clearance account should be setup in “payment clearance account” setup form. The payment voucher automatically gets accounted and creates a miscellaneous cash receipt. 7. Please check if there is any Receivable or Payable invoice or vouchers which are not entered into the system which are issued or received in paper. 8. Please check the Supplier invoice grouping and DL invoice grouping data and interface the invoices and record the vouchers within the period before it is closed. 9. Run the “Test Ledger” and review the report output. Please also run the “Test Ledger Exception Report” to check if any discrepancy exists with the accounted data. 10 After we are confident on the “Test Ledger” report output, please run the “Final Ledger” program. Final ledger creates the Journal entries. The data is interfaced through XML exchange server. 11. Please check all the un-posted GL Journals and make sure it is all posted. The Journals can be posted at the Batch or Journal Level. There is a inquiry screen “Un-posted Journal vouchers” which lists all the GL Journals which are not posted. 12. Reconciliation of Debtor’s ledger and Creditor’s ledger with General Ledger. Debtor’s ledger recon: Step-1: Run the “Debtor’s ledger Report” in the Sub Ledger. Find out the closing balances. Step-2: Run the Ledger Report for the Debtors. Find out the Closing Balance. Step-3: Match the above balances and check for any differences.

What is Cost type?
e-chain supports standard and average costing. Cost types are defined to assign a particular cost method, such as: standard costing, and average costing (moving average, FIFO, LIFO, Actual). Cost types are linked to the cost calculation, which defaults during costing an item. A warehouse can be assigned with only 1 cost type.

What is a Ledger code?
Ledger code consists of Fiscal calendar, Chart of accounts or accounting structure and Functional currency. Ledger code is linked to the Finance units.

What is Cash receipt?
Cash receipt is a function which helps to receive receipts against the Receivable invoices. Cash receipts support multiple currencies. We need to apply the cash receipts to an invoice.

What is Miscellaneous Cash payment?
Miscellaneous Cash payment are used for payments where there is no suppliers invoice is involved. This is equivalent to direct payment. All petty cash or sundry expenses, such as: travel, entertainment, office supplies, incidental, postal etc. The line level debit account need to be picked manually by the user.

What is Supplier Payment Voucher?
Supplier payment voucher are created to pay against the supplier’s invoices. This is also called as Bill to Bill payments. The accounts are automatically selected from the supplier’s invoice. Bank account gets credited and Accrued accounts payable account gets debited. Supplier payments also support multi currency.

What is Miscellaneous Cash receipt?
Miscellaneous Cash receipts are used for receiving all cash inflows with no Invoice involved. The cash received are debited into Bank accounts and credits the account picked by the user. Miscellaneous Cash receipts are performed for transactions such as: Fund Transfer (Bank to cash book), Scrap sales, Fixed asset sales, Returns of advances, Bank Interest etc.

How to Adjust a prepayment against Payable invoice?

1. Create a Prepayment Invoice.
2. Perform the supplier payment against the prepayment invoice created in step1.
3. Create a New Payable Invoice.
4. While approving, you will get a message to apply the prepayment invoice against the Payable invoice. One or more prepayment invoices can be applied against the Payable invoice. Automatically the invoice amount gets adjusted with the prepaid amount. Current Invoice amount = Original Invoice amount – Prepaid applied amount.

How to adjust an advance receipt against Receivable invoice?

1. Create an “Advance Deposit” Receivable invoice.
2. Perform the cash receipt against the Advance Deposit.
3. Create a Receivable invoice.
4. Complete the Receivable Invoice.
5. Select the “Details” button and apply the Advance deposit against the invoice. The invoice amount gets reduced to the extent of the advance deposit applied.

How to perform Debit memo adjustment against Payable invoice?

1. Create a “Debit memo” Payable invoice. Approve and account the Invoice.
2. Create a Payable invoice. Approve and account the Invoice.
3. Select the “Details” button and apply the “Debit Memo” against the Payable invoice. The invoice amount gets reduced to the extent of the debit memo applied.

How to perform Credit memo adjustment against Receivable invoice?

1. Create a “Credit Memo” Receivable invoice. Complete and account the Debit memo.
2. Create a Receivable invoice. Complete and account the invoice.
3. Select the “Details” button from the Receivable invoice and apply the “Credit memo” against the Receivable invoice. The invoice amount gets reduced to the extent of the credit memo applied.

Does e-chain allow applying Cash receipts against multiple Receivable invoices?
e-chain allows a cash receipt to be applied against multiple Receivable invoices.

Is it possible to void a cash receipt?
e-chain allows voiding the cash receipts. We can void the cash receipt at various stages such as:
1. Unaccounted Cash receipts
2. Accounted cash receipts which are not posted into GL Balance
3. Accounted Cash receipts which are posted into GL balances. If the cash receipts are converted into Journals before the voiding, then e-chain creates a reverse journal which follows the same process of Test Ledger/Final Ledger or Online Journal creation based on the global attribute EAC_ACCOUNTING_TRANSACTION_TYPE (XML or Online).

Explain Trail Balance report in e-chain.
Trial balance report is a tool for the Finance team to review all the credits and debits for a period or date range for each account structure. The report is highly flexible to report based on detail and summarized based on any segment used in the account structure. The cost center and balancing segment can be selectively picked for running the grouping report as well. The fields shown on this report includes, opening balance, Transaction for the period (Total debit and credit, net transaction value), and Closing balance (Closing Debit and Credit, Net closing balance). In the report the total Debit and credit should match for the Transactions in the period/date range and Closing balance as well.

Explain Profit and loss statement.
Profit and loss statement shows the income and expense summary for the account combinations against a period or date range. Posted and un-posted journals can be considered for the statement generation. This report will be highly useful for daily close. Generally this report is run during the period closing to check on the profit / loss of the company.

Explain Balance sheet statement.
Balance sheet statement is executed to review the assets and liabilities based on “as on date”. This is a mandatory statement needed for any company. Generally this report is run during the period closing to check on the financial status of the company.

Explain e-chain’s Account grouping functionality.
Account grouping is a flexible framework for preparing the Balance sheet and Profit & loss schedules. We can incorporate hierarchy within each schedule. This functionality is used for preparing the statutory formats of balance sheet and profit & loss. This framework supports global needs of financial statement generation. The steps involved in generating the statement through this framework are:
1) Create the MIS Document – The document can be setup to be executed based on period, “as on date” and date range.
2) Setup Account grouping – Setup the schedules, sub schedules, account combination or range, ad-hoc amounts for preparing the financial statements.
3) Run the “Account Grouping Report” to execute the financial statements – Balance Sheet and Profit & Loss. We can also compare the financial statement with the prior periods.

What are the main Ledger reports in Receivable and Payable modules?
The important ledger reports include:
(1) Creditor Ledger Report
(2) Creditors Aging Summary
(3) Creditors Invoice wise aging report
(4) Payment Register
(5) Payments Summary
(6) Suppliers invoice history
(7) Debtors Ledger Report
(8) Debtors invoice aging
(9) Debtors invoice wise overdue
(10) Debtor wise aging summary
(11) Debtor wise overdue
(12) Cash receipt register
(13) Cash receipt summary
(14) DL Invoice history
(15) Cash Book Report
(16) Sales register report
(17) Purchase register report

Explain Aging report in Receivable and Payable modules.
e-chain offers flexible aging buckets. A user can create custom aging bucket for Payables, Receivables and Cash Forecast. The aging reports will be reporting the receivable/payable and cash forecasting numbers for each of these custom aging buckets.

What is the Importance of financial calendar?
e-chain financial calendar is flexible to allow the companies to setup their posting period weekly, monthly, quarterly and yearly. e-chain recommends monthly posting periods. e-chain also supports daily close.

What is the usage of Finance unit?
e-chain aggregates all the financial transactions at the Finance unit level. Multiple inventory warehouses can be linked with a finance unit. All financial statements and reporting are done at the finance unit level. Inventory, supply chain execution, shop floor management and supply chain planning operates at the inventory warehouse level.

How do you implement VAT/ Cen-vat in e-chain?
Value added tax (VAT) is applied for purchase receipts and sales order shipments. The tax percentages currently charged are 1%, 4% and 12.5%. These taxes are applied based on the product received and shipped. In e-chain to implement VAT, we need to create tax names and enable for VAT on purchasing or sales. Account combinations are applied to these taxes at the inventory warehouse level. Create a purchase order and receive the PO. Create the Payable invoice automatically or manually through grouping of purchase receipts. The payable invoice creation process assigns the Value added taxes to the payable invoice lines. For the sales side of VAT implementation, create a sales order and ship it. When a Receivable invoice gets created against the shipment, the Value added tax(VAT) gets applied to the Receivable invoice lines. VAT reports available in e-chain are: “VAT Input register report” and “VAT Output Register report”. Cenvat is a tax which is applied at the purchase and sales cycle. Cenvat is applicable only for manufacturers. The manufacturers will record the cenvatable taxes on purchase and sales into RG Registers. E-chain provides the following excise reports: RG23A-Part1 (Purchase receipt quantity), RG23A-Part2 (Purchase receipt value), RG23A-Part4 (Accounts of raw material and components), PLA Report (Personal ledger account), and RG1 (Finished goods report).

Is it possible to make entry in previous period with current date?
e-chain will not allow.

Explain e-chain’s Test Ledger / Final Ledger / XML Exchange Server concepts.
e-chain creates accounting entries from the following sub-ledgers: Inventory, Shop floor management, Procurement, Point of sale, Payables, and Receivables. All these transactions before been interfaced into General ledger, the sub-ledger process picks these data and gives an opportunity for the user to review all the accounting transactions. Once the Final ledger is ran, the Journals are created and cannot be changed. Test ledger report can be exported to excel to review the data more closely. e-chain also allows on-line transaction for creation of journals from sub-ledger transaction. e-chain advice the users to use the Test and Final ledger process for minimum 2 period closures before the on-line option is turned on.

Explain Bank Reconciliation process within e-chain.
Bank Reconciliation – Step1: Perform the bank reconciliation load – select ledger – this program picks the Credit and Debit transactions happened within a period against a bank. Step2: Get the electronic bank statement from the bank and load it into e-chain using “BRS Data Loader” program. Step3: Run the “Bank Reconciliation Statement Report” – this shows the closing balance as of the report parameter, Checks Issued but Not Presented, Checks deposited but not realized, Amount debited by the bank but not accounted, and Amount credited by bank but not accounted, and Balance as per the bank statement. Step4: Review the BRS Report and fix the discrepancies and ensure the system’s ending balance and bank statements ending balance matches.

Does e-chain support Recurring invoice/Journals?
e-chain supports Recurring Payable invoices and GL Journals. Recurring Journals are created for scenarios where there is repeated journals to be created for multiple periods. Reversals of journals are also supported within recurring journals – this function will be helpful to enter a journal in one period and reverse in the next. The journals generated from the recurring journal will be assigned to the same GL batch. Recurring Payable invoices can be created for scenarios where there is repeated payable invoices to be created for multiple periods. The payable invoices generated from the recurring invoice will be linked with the same Payable Batch.

What all automatic data loading features provided by e-chain within Finance track?
e-chain has data loader templates for loading GL Segmented Account values and combinations, Item Tax Category, Bank Reconciliation Statement (BRS), GL Balances, Journals, Payable invoice, and Receivable invoice. All data can be loaded automatically through these loaders. These loaders comes standard with the e-chain modules.

Supply Chain Management

Can e-chain handle multi locations implementations?
e-chain allows an enterprise to implement multi locations on a single global instance. e-chain addresses multi inventory/distribution/manufacturing locations, multiple finance entities, multi currency and multi language in its current release 4.2.

Explain Item codification.
e-chain offers a flexible structure to manage and maintain item code. 12 segments can be used simultaneously for setting up the item codes. This functionality comes inbuilt with e-chain Inventory management component.

What are item classes in e-chain?
This function helps in classifying the items for item or item type level. There is hierarchical and standard model within item classes. Through Hierarchical method, we can build parent child relationship within the item class values. The item class values can be created on the fly while performing the transactions. This is a useful tool for searching the items while performing Quantity on-hand inquiry, Sales entry, Purchase order entry, Engineering BOM creation and various other reporting needs based on item classification.

Does e-chain support item substitution?
e-chain addresses substitution at the time of purchase order receipt, and shop floor order allocation using “equivalent items” functionality. Reciprocal relationship can be built. The equivalents items are considered as supply for the original items.

Is Multi Unit of measure handled within e-chain?
e-chain handles multiple unit of measures within unit of measure classes. It also handles Unit of measure conversion within and across the unit of measure classes. The unit of measure conversion is automatically applied in all the inbound and outbound logistics.

Is Engineering Revisions allowed?
e-chain can manage and maintain multiple engineering and production revisions for an item within a particular facility. Revision control has validation dates and it can be alpha-numeric.

Can we perform Inventory transactions through bar-code RF scanners?
e-chain has Bar-code application which is part of Transaction automation track. e-chain barcode application offers all the inventory transactions through the RF Handheld scanners. Printing of barcode label can be performed through e-chain.

What all item controls are available within e-chain?
e-chain allows the Lot / Secondary lot controls. It also allows Serial controls. In addition e-chain allows hybrid of Lot/Secondary lot along with Serial control as well. The lots can be automatically generated while performing the transactions.
e-chain supports locator controls to place the inventory in specific physical location within the sub-inventory.

Does e-chain support Min-Max Inventory Planning?
Min-max planning is supported for make and bought items in e-chain. It considers the demand and supply based on cut off dates which is very useful to consider the demand and supply beyond the current date. Automatic replenishment of items happens in the sub-inventory or warehouse level based on min-max setup. We can incorporate ABC classification within Min-max planning.

Can we model Safety stocks?
Safety stocks are maintained at item - warehouse level. This is a demand component for the supply chain planning.

Can e-chain handle excise tariff classification (Chapter Heading)?
e-chain can handle Chapter headings for items and be reported into the RG Register (Excise) reports.

What all item costing methods are supported by e-chain?
e-chain supports Standard and Average costing methods for inventory and manufacturing transactions. Within Average costing, e-chain supports: moving weighted Average, FIFO, LIFO and Actual costing methods.

Can e-chain handle Inventory Available to promise?
e-chain handles available engine from Inventory, purchasing, sales and production data. This is a useful tool to make promise on delivery dates to the customer against the sales order. This functionality can be extended more with Supply chain management module (Please refer to Supply chain management documentation).

Can we perform inventory moves?
e-chain supports movement of stock between sub-inventories or locators within the same facility. It also supports the movement across warehouses.

Does e-chain support lot / serial genealogy?
e-chain supports lot and serial genealogy. We can check all the transactions against an item, lot, serial control for a range of dates through Transaction summary inquiry screens and reports.

How to manage inter departmental inventory moves?
e-chain offers wide range of features around department moves called “Material requisition”. We can move inventory from one department to another on a returnable and non-returnable basis. Also the stock can be moved from source department to the destination and maintained permanent.

Does e-chain support Available to promise from supply chain planning data?
e-chain does availability check from the Planning engine data that is created from the Supply chain plan run. Supply chain plan can be unconstrained and constrained (material and resource) methods. The great advantage of this system is the powerful Supply chain engine’s data; the ATP engine gives an accurate sales order promise date. The ATP engine looks into the availability of the saleable product and all the sub-assemblies and components involved in the product for availability check. The ATP engine also looks into the availability of resources for giving the promise dates.

Does e-chain support forecasting?
e-chain forecasting component gives the users the ability to create forecast for items in monthly, weekly and daily buckets. The forecast can be maintained at the customer or customer location level as well. The forward and backward consumption of forecast against sales order demand happens during the sales order booking. The forecast can be grouped into one forecast set and rolled into the master demand schedule. Hierarchical forecast consumption is possible in e-chain with parent and child forecasts. The max level of Hierarchies recommended by e-chain is 5.

What is demand parameter in e-chain?
Demand parameter is a function to segregate the forecast for specific sales order demand. The forecast can be attached to a demand parameter. If the same parameter is assigned to the sales order, then the sales order demand will consume the forecast which is linked with that demand parameter.

What all demand components are available within supply chain plan?
The demand components using within the supply chain plan are sales orders, forecasts and safety stock. The safety stock has the highest precedence and the need by date for the safety stock replenishment will be the plan run date.

What all supply components considered by the e-chain supply chain plan?
The supplies considered by e-chain supply chain plan includes: purchase orders, purchase requisitions, in-transits, quantity on hand, reserved quantity, allocated quantity, shop floor orders and inventory reservations. The quantity on hand has the highest precedence on considering for pegging with the demand.

What is the term "pegging" in e-chain supply chain plan?
e-chain uses the terminology "Pegging" to link the demand to the supply and vice versa. This function is carried out by the linear supply chain engine.

What is e-chain’s Spin plan?
Spin plan is used to plan for the spinning output in textile manufacturing. The input parameters for the plan are: machine data (no of spindles, grams per spindles and effective spindle speed), count information (required quantity of the counts needed). Based on these inputs, the plan back works the requirements of the quantity for the operations such as simplex, drawing, comb works, and carding. e-chain provides a sleek macro to handle the spin plan as part of e-chain Textile Manufacturing component.

What is frame master and counts?
Frame master in e-chain Textile manufacturing refers to the machines used for producing the counts (yarn grades). e-chain captures all the frame master details and count information required for production reporting. The reporting involves extensive 2000+ calculations to show the production and quality output data. The partial list of e-chain textile production reports includes: Daily yarn production report, Frame wise daily yarn production report, count wise calculated production report, Stoppage report (Group wise, avoidable and un-avoidable stoppages), Count wise loss / gain report and waste production report.

What is e-chain’s Hybrid Manufacturing model?
e-chain Shop floor management supports both discrete and process manufacturing. Some of process operations could be process in nature and the remaining operations could be discrete operations. Both the process and discrete operations can be modeled in the same facility and produced. e-chain produces against an unit of 1 for discrete and unit of X for process. e-chain can handle co-products and intermediates needed for process industries in its routing model. The component / ingredient allocation methods could be manual or pulled automatic at the time of product completion.

Does e-chain supports Tolling or Sub contracting?
e-chain supports tolling or sub contracting procedures. The tolling process can be implemented for partial or complete operations in the shop floor order. e-chain shows complete visibility of the raw materials / semi finished items sent to supplier for tolling operations. e-chain allows the tolling operations to be performed from multiple suppliers. We can model the products produced through tolling to be brought into shop floor order for further processing or it can be brought into inventory for further customer shipments. Challan 4(5)a report needed for excise can be produced.

What are the planning models supported in e-chain supply chain planning?
e-chain planning engine supports Unconstrained (infinite material and resource capacity), constraint based planning (material constrained, resource constrained or both). e-chain planning supports lot-for-lot, Master demand schedule (MDS), Forecasts, Demand time fence, planning time fence, and fixed lot multiplier.

Explain e-chain’s BOM Configurator.
e-chain supports Option type of BOM. When there are multiple options available for an assembly, the Engineers needs a framework to pick and choose the assemblies needed for creating the new design. This can be accomplished by defining the Option Bills of material and configuring the option BOM for creating the new structure.

How to mass component update on Bills of material and shop floor orders in e-chain?
We can use the Engineering change notice functionality to update the components on Bills of material and shop floor orders. One source item can be changed into multiple destination items. Only the released shop floor orders can be updated.

Does e-chain support Preventive and Breakdown maintenance?
e-chain supports preventive and breakdown maintenance schedules. We can create and manage the maintenance schedule. The maintenance schedule can be performed from the Maintenance workbench. The maintenance checklist parameters can be maintained. Check list can be created for all the parameters and assign the check list to the equipments using schedule workbench.

Order To Cash (OTC)

Can e-chain handle multi customer locations?
e-chain maintains the customer master in two levels, customer and customer location level. e-chain can model multiple locations under a single customer. All the sales, shipments, taxes and receivables functions are handled at the customer location level.

How to maintain statutory compliance information for customer data?
e-chain provides all the statutory compliance information in customer additional information such as: TAN, CST, VAT, PAN, Excise etc.

Can we maintain taxes for sales at the customer location level?
e-chain allows you to link multiple taxes to the customer locations. These taxes will be automatically applied while creating the sales against customer location. Taxation engine in e-chain allows both automatic and manual tax calculations.

Can e-chain handle discounts and surcharges in pricing a sales order?
e-chain pricing allows discounts, surcharges and deals on the sales orders. The sales order base price can be modified with the discounts and surcharges automatic and manual. The qualification of price changes are done at various levels such as: Customer, Customer Bill-to location, Customer Ship-to location, Customer class, Customer type, Item, Warehouse, Item type, Sales channel and Sales volume. The qualifications can be done with "And" and "Or" operators - which helps to apply multiple price qualifications against discounts or surcharges.

Does e-chain support multiple currencies for pricing?
e-chain pricing supports multiple currencies in maintaining pricelists. The sales can be entered in a different currency than the one linked against the pricelist. The currency conversion happens automatically and also can be done manually. The Receivables invoice can also be created with any currency and conversion with the functional currency can be established. The data from the sub-ledgers will be transferred into the main ledger (GL) with the functional currency. e-chain also support multiple set of books.

Is multiple price lists allowed in e-chain?
The companies can define as many pricelists needed for the business. There is no limit. The pricelist can be created manually or else automatically through smart data loaders.

Is Price list mandatory for creation of sales order?
Yes, pricelist is mandatory for creating the sales order. The price on the sales order applied from the pricelist could be overridden by manual price modifiers.

Can Price be mass updated?
Yes, all the line items on the pricelist could be mass updated through the mass update functionality.

Can price on sales order be overridden?
Yes, the price applied on the sales orders can be overridden. The pricing defaulted on the sales order line will be based on the base price plus the applicable automatic modifiers or the last sales price for the previous sales order created. The manual price modifiers can be applied to change the sales order line price.

Can we apply price list on quotation?
Yes, we can derive the quotation price from a pricelist. All the sales price lists will be allowed to be picked on the quotation.

Does e-chain support sales enquiries?
Sales enquiries can be maintained in e-chain point of sale component. There is a quick customer page to create customer on the fly with limited data entry. We can maintain any number of documents linked to the enquiry for follow up purposes. Enquiries can be against a catalog item or non catalog items.

Does e-chain support sales quotation?
Sales quote can be created from the enquiries. Quote can be maintained in multiple currencies. Pricing engine can be invoked for pricing a quote. Quotation has validation dates and once the quote is accepted by the prospect, the quote can be converted into a sales order automatically.

Does e-chain handles consignment sale?
e-chain handles consignment sale process for transferring finished products from production facility to the external warehouses / depots. The process is initiated from the sales order based on the order type. The sales order goes through the reservation process. Once the shipment is performed against the consignment sale, the shipment becomes eligible for receipt on the destination facility. The excise duty calculation is automatically done at the accessible value of the sale and not against the sale price.

Does e-chain handle make to order?
e-chain supports make to order functionality. Against a sales order booking, automatically shop floor order gets generated. The produced stock is reserved against the original sales order. This is a very useful functionality for customers who intend to perform configuration and assemble to order business process. e-chain also supports engineer to order, stock and sale, drop ships, internal sales orders, external sales orders, export sales, import sales, back to back order and consignments.

Can we maintain milestone payment terms in e-chain?
Sales payment term allows milestones. We can split the payments against the invoice on days.

Can e-chain handle multiple shipment schedules against sales?
Multiple shipments can be scheduled against the sales order line. The Available to promise is done at the schedule level. The main schedule information includes, quantity, planning priority, and transport method and schedule date. The shipment process is driven from the schedule dates.

Does e-chain handle over and under shipments?
We can maintain over and under shipment tolerance at the sales order line level. Based on these tolerances, e-chain allows the shipper to over ship or under ship. The sales order lines closure is dependent on the tolerances established. Even when the sales order lines are over shipped, the shipped quantity gets invoiced and not the sales ordered quantity.

Can Credit limits be maintained?
Credit limits are maintained at the customer and customer location level. e-chain provides dual credit checks on the credit limits at Sales Order Booking and/or Shipping/Invoicing. The system puts a hold on all the sales order beyond authorized credit limits from booking and/or shipping. Credit limits can be specified in the Customer Class level and defaulted into the customer details.

Does e-chain support audit trails for sales?
e-chain maintains all the history of changes on the sales order after its been booked. Multiple revisions are maintained against the sales order and all the revisions can be inquired. Shipment is performed against the latest revision only.

Can multiple salespersons get commission for a sale?
Yes we can assign multiple salespersons against the sales order line. The sales commission can be calculated based on the salesperson assignment. Commission can be calculated based on gross sales quantity or amount.

Describe the Shipping process in e-chain?

Can we perform Shipping transactions through bar-code RF scanners?
e-chain has Bar-code application which is part of Transaction automation track. e-chain barcode application offers all the shipping transactions through the RF Handheld scanners. Printing of barcode label can be performed through e-chain.

Human Resource management System (HRMS)

Does e.chain supports "On Line" (portal based) Employee Account and Leave Registers?
e.chain provides the platform for virtual organization by harnessing the power of Internet. Seamless data flow and data integration over the cyber space along with the technology edge enables e.chain to provide value added features like Online Employee Account, Online Leave Register etc. Each employee can be provided with his own account in e.chain and host of information can be shared across the Internet in online environment. Organizational information like Annual Holidays, HR Policies, Quality Policies, and Events etc. can be hosted and viewed by the employees in their respective accounts. Additionally, on Line Leave Register and Leave Applications along with the Leave Approval notifications over mail are some of the value added service that is provided by e.chain. Security measures are in build into e.chain HRMS.

Is it possible to capture the details of the Applicants into e.chain?
e.chain is an end-to-end human resource management system (HRMS) and captures all the phases of an employee life cycle. Applicant details represent the prospective resources of an Organization and e.chain provides adequate framework to capture the same in an organized and systematic manner. Various details like e.mail, contact info, address, college info, previous experience details etc. along with the CV itself can be capture into the applicant details in e.chain. Additionally Automatic Codification of the Applicants in an organized manner is in built into e.chain.

Does e.chain supports the tracking of the Applicants across the Interview process?
The Interview Process can be scheduled through e.chain and also it can be monitored across various phases of the Interview process. Interview feedback both quantitative as well as qualitative can be capture against each stage of interview. Various stages over which the Interview Process can be tracked include Scheduled, Interviewed, Rejected, Confirmed, Offer Made etc.

Can the Joining Formalities as well as the Resignation Formalities be automated into e.chain?
e.chain has Joining Formalities and Resignation Formalities Master, which needs to be complied with for each joining and resignation. Additionally various formalities can be segregated into mandatory and non-mandatory as well. All the mandatory formalities needs to be complied so that various automated report like etc. will be generated automatically.

Can employee training like Induction, Seminar and Workshop etc. be addressed through e.chain?
Various Types of Training Activities like Seminar, Workshop etc. along with the Induction program can be capture into e.chain. Trainer feed back with the Training Status against each employee is also captured in e.chain.

Does e.chain supports job KRA’s (Key Result Areas) and performance appraisements against the same?
e.chain Performance Management System represents the state of the art Performance Appraisement concepts in employee appraisement being bundled with KRA’s. The dual concept of Employee appraisement as well as Employer Appraisement is in built into the Performance Management System on e.chain. The KRA definition along with the expected resulted against the KRA’s can be set in quantitative as well as qualitative manner. The KRA’s can be assigned to employees and the employee appraisement can be done against the same.

Does e.chain supports Audit Trials of the Performance Appraisement of the employees?
Yes. e.chain provided the audit trials of all the appraisement of an employee.

Can there be multiple classifications of employees depending upon organizational requirement like Grade, Role and Type etc.
e.chain supports 3 basis classification of employees. Various functionalities and reports can be based on the above classifications.

1.Is it possible to add new salary components in e.chain at any point of time?
Yes. e.chain salary structure is pretty flexible and new salary components can be added without any limitations.

Does e.chain considers multiple sources like Attendance, Projects, Time Sheet etc. at the time of Payroll Running?
Salary Components can be created form multiple sources in e.chain. Various sources against which salary components can be created include Constant, Project Tracking, Attendance and Time Sheet. Salary components from all the sources are considered at the time Payroll Running.

Can e.chain perform Test Payroll Run and Final Payroll Run?
e.chain supports the Test Run and Final Run of the Payroll. The test run framework of e.chain provides a platform to evaluate the results of the Payroll before it is processed finally. As approval mechanisms are in built into payroll processing, the final run (Final Processing) of the payroll can be done based on the same by the authorized persons only.

Can we process Payroll in e.chain on Weekly and Daily Basis in addition to Monthly?
Yes. Weekly as well as Daily Payroll Processing is supported by e.chain.

Does e.chain has "Pay Slip Mailer" so as to send all the pay slips as mails to the respective employees?
Yes. e.chain has Pay slip mailer in build into it. The Pay Slip Mailer is used to send the Pay slip as a mail to the respective employees.

Is it possible to have Flexible Salary Components like Loans, Employee Advances etc. tracked through the e.chain Payroll?
e.chain has the intelligence in build for tracking the Loans, Employee Advance etc. and Recovery of the same through the Flexi Component framework. These flexi components appear dynamically into the payroll as soon as the payroll is processed.

How to evaluate Employee performance against the Projects and does e.chain supports the same?
e.chain supports the assignment of the project along with the Customers to an employee. Employee managers and their comments can also be captured into e.chain so that it is taken forward for employee evaluations.

Is it possibly to define the Employee Leave Rules and Eligibility Criteria?
Leave Master is in built into e.chain and employee leave rules can be set against various grades. It also provides the features of carry forward of leaves into the next year which is aging customizable by the Organization.

Does e.chain supports "On Line" Leave Request and Leave Approvals?
Yes. In e.chain Leaves can be requested online and the processing of the same can be done online. Leave Approval mechanism along with forwarding of the Leave Requested to the Supervisors are in built into e.chain HRMS.

Can we trigger e.mail from e.chain for different activities?
Yes. e.mail can be triggered from e.chain at different crucial HR Activities.

Can employee pay slip be generated as a mail a send directly to the mail ids of the employees?
e.chain has Pay Slip Mailer in built into it and the same can be used to send Pay Slip to employees.

Does e.chain captures Shift Wise attendance details of employees?
Yes. Employee attendance can be captured on the Shift Level in e.chain.

Can "Swipe Machine" integration be done with e.chain Attendance and Payroll?
Yes. Swipe Machine Integration can be done into e.chain through the transaction automation framework of e.chain.

Does e.chain generates Statutory Reports like Form 3A, Form 5A, Form 10A, Monthly TDS Report, ESI Report etc.?
These statutory reports get generated automatically based on the Payroll Final Run.

Is it possible to track the Conducts of the employees through e.chain?
e.chain has Conduct Tracking framework in built into it and the same can be used to capture the employee conducts. E.chain provided options to classify the employee conduct into various segments like Memo, Warning, and Observations etc. Data can be collected against various conduct parameters and reporting can be done based on the same.